At Secure Pharma, we value the trust of our customers and business partners. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when using our website.
Secure Pharma is dedicated to strengthening Kerala’s healthcare landscape by providing reliable access to high-quality surgical and medical equipment. Built on a decade of industry experience through our sister concern, Biomed Surgicals, we serve hospitals, clinics, healthcare institutions, distributors, and retail pharmacies across Kerala. Our website functions as a business-to-business (B2B) product catalogue where visitors can explore our product range and submit enquiries.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Business name and organization details
- Contact person’s name
- Email address
- Phone number
- Business address
- Product enquiry details
- Any additional information voluntarily provided through enquiry forms
- Technical information such as IP address, browser type, device information, pages visited, and website usage statistics
2. How We Use Your Information
We use the information collected to:
- Respond to product enquiries
- Provide quotations and product information
- Communicate regarding product availability and business opportunities
- Improve our products and services
- Maintain customer relationships
- Send business-related updates where appropriate
- Comply with applicable legal obligations
We do not use your information for unsolicited marketing communications without your consent where required by law.
3. Product Catalogue Only
Our website serves as an informational product catalogue.
- No online purchases or payment transactions are conducted through the website.
- Product availability, pricing, and specifications are provided only upon enquiry.
- Submission of an enquiry does not create any contractual obligation.
4. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Understand visitor behaviour
- Enhance user experience
- Monitor website performance
You may choose to disable cookies through your browser settings, although certain website features may not function properly.
5. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share information only:
- With trusted service providers assisting in website operation or communication
- When required by applicable law or governmental authorities
- To protect our legal rights or investigate fraudulent activities
6. Data Security
Secure Pharma implements reasonable administrative, technical, and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain enquiry and business information only for as long as necessary to:
- Respond to enquiries
- Maintain business records
- Fulfil contractual or legal obligations
- Resolve disputes
- Enforce our agreements
8. Third-Party Links
Our website may contain links to external websites for your convenience. We are not responsible for the privacy practices or content of those third-party websites. We encourage users to review their respective privacy policies.
9. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of your personal information where legally permissible
- Withdraw consent for future communications
Requests may be submitted using the contact information below.
10. Children’s Privacy
Our website is intended solely for business and professional use. It is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
Secure Pharma reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon publication on this page. We encourage users to review this policy periodically.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your information, please contact:
Secure Pharma
Email: securepharmaknr@gmail.com
Phone: 8907438383
Address: Room No :52/394/19,20,21,22&23
First floor , Vyapari tower
Parakkandy, kannur-670001